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Careers

Are you looking for a demanding yet rewarding career in the charity sector?

One Ummah Charity is a humanitarian organisation that is strict on Islamic values.

Our staff and volunteers are at the heart of our communities and with bases in Middlesbrough, Newcastle, Birmingham and London, we’re always looking for talented individuals to join our growing team and help us to exceed targets, therefore saving millions of lives worldwide.

Please see our vacancies below and fill in the form with your details. Please also attach your CV before submitting the application.

We will be in touch after reviewing your application. Jazakum Allah Khayran

OPEN VACANCIES:

Finance Manager

Closing Date: 01/06/2022

Job Description: One Ummah
Job Title: Finance Manager
Hours: Full Time
Salary: £30,000-£35,000
Location: Birmingham, England, UK
Responsible to: CEO and Operations Manager

One Ummah:

One Ummah is a faith based international relief and development agency, established with the hopes and dreams of bringing the world’s communities together and uniting against poverty. We aim to put the true light of Islam in practice by tackling poverty, changing lives and answering the calls of those in need. One Ummah has grown to be a key international relief and development agency working in over 15 countries worldwide on programmes such as water and sanitation, food, education, orphans support, healthcare, shelter, income generation and emergency disaster relief.

Job Summary:

One Ummah is recruiting for a skilled Finance Manager with demonstrable skills within finance and an aptitude for charity work. The Finance Manager will be responsible for the overall financial management of One Ummah and the day-to-day running of the department.

The Finance Manager will be responsible for ensuring financial controls, processes and systems are created (if necessary). In addition, the Finance Manager must ensure that the controls, processes and systems are being effectively implemented. The Finance Manager will also be responsible for ensuring that the One Ummah remains financially compliant.

The Finance Manager will create accurate reporting and present these in a timely manner to the management on a monthly, quarterly and annual basis. In addition, the Finance Manager will ensure that adequate financial forecasting is created and acted upon. The Finance Manager will work closely with the Operations Manager and will be instrumental within the One Ummah family.

Department:

Finance Department

Key relationships:

CEO, Operations Manager (OM), Staff, Board of Trustees

Scope & Authority:

• Overall responsibility of the finance function
• Managing financial controls
• Ensure the smooth administration and reconciliation of restricted income
• Managing the payable functions and payments
• Ensure compliance with internal finance policies
• Lead the payroll preparation process and PAYE
• Liaise with the banks to address routine queries related to accounts/payments.
• Reconciliation of funds across all platforms
• Liaising with HMRC, accountants and other finance-related entities
• Preparing all the support and facilitating the necessary paperwork required for a timely year-end audit completion
• Support the OM in a range of financial tasks such as, but not limited to - budgeting, variance analysis, and audit preparation
• To ensure that adequate financial recording, reporting and forecasting procedures are in place
• Ensuring One Ummah remains financially compliant
• Build upon financial procedures and systems if and when necessary
• Effectively manage a team of finance assistants

Key Accountabilities:

• Reconciliation of income and expenditure across all channels
• Ensure the smooth reconciliation of accounts by the finance officer
• Allocate income and expenditure to and from the correct funds
• Manage bank cheque, cash donations and petty cash systems
• Assess, scrutinise and approve payment requests
• Liaise with the bank for screening payments and provide supporting documents if and when necessary
• Manage direct debits and standing orders
• Pay weekly/monthly expenses
• Implement and maintain subscriptions calculation
• Keep accurate financial records of income, expenditure and related or supporting documents
• File invoices/receipts for all payments
• File all authorisation forms
• Create un-planned profit and loss reports
• Produce management accounts
• Create, update and file monthly and annual finance reports
• Create quarterly financial report to present to trustees
• Produce balance sheet reconciliations
• Prepare cash flow and management account packs for trustees and management
• Prepare project reports for the fundraising and programme functions
• Submit books and records to accountants each year
• Liaise with the accountant to ensure accurate funds reconciliation
• Submit end of year accounts to charities commission
• Create financials for annual trustee’s report
• Produce programs, admin income and expenditure forecasts
• Update budgets for programs and HR departments
• Gift Aid submissions
• Manage payment systems and liaise with payment providers
• Resolve technical email/telephone queries relating to finance
• Work closely and frequently with the programmes department to address issues relating to payments/invoicing/receipts
• Work closely with the OM and fundraising department to ensure financial accuracy and compliance
• Work closely with fundraising and website teams to ensure back-end reporting is correct
• Carry out any other departmental or finance-related tasks upon request of the CEO or OM

Person Specification - E = Essential   D = Desirable

The ideal candidate will be able to demonstrate that they have the necessary administrative, professional, technical skills and experience.

Qualifications:

• An accounting qualification (ACA, ACCA, CIMA or CIPFA) (E)
• Valid UK Driving License (E)
• Educated to University Level (D)

Experience:

• Proven track record working within a financial department (D)
• Experience working with accounting software or platforms (Sage, Xero etc.) (E)
• Bookkeeping experience (E)
• Experience of working in the UK charity sector (D)

Knowledge and Skills:

• Understanding of financial management in the charity sector (D)
• Excellent communication and interpersonal skills (E)
• Excellent MS Excel skills (E)
• Experience managing a team (D)

Commitment:

• Commitment to One Ummah’s vision and values (E)
• Commitment to One Ummah’s ethos (E)
• Understanding of the basic teachings and values of Islam (E)
• Commitment to community and social development values (E)
• Commitment to One Ummah’s policies and procedures (E)

Community Fundraiser

Closing Date: 01/06/2022

Job Description: One Ummah
Job Title: Community Fundraiser
Hours: Full Time
Salary: Competitive
Location: All Regions, England
Responsible to: Head of Fundraising

One Ummah:

One Ummah is a faith based international relief and development agency, established with the hopes and dreams of bringing the world’s communities together and uniting against poverty. We aim to put the true light of Islam in practice by tackling poverty, changing lives and answering the calls of those in need. One Ummah has grown to be a key international relief and development agency working in over 15 countries worldwide on programmes such as water and sanitation, food, education, orphans support, healthcare, shelter, income generation and emergency disaster relief.

Job Summary:

The Community Fundraiser will be responsible for planning, organising and executing fundraising related events and activities to bring in funds for One Ummah’s life-saving campaigns worldwide. Events will range from smaller scale (BBQ’s, car washes, family fun days, football/snooker tournaments, go karting etc.) to larger scale events (national and international charity challenges, annual dinners etc.). The Community Fundraiser will also work on creating, building and strengthening relationships with key donors in their region. In addition, the Community Fundraiser will organise international deployments to take volunteers who will fundraise and deliver aid on the ground with their own hands. Other fundraising tasks will also be delegated to the Community Fundraiser.

Department:

Fundraising Department

Key relationships:

CEO, Operations Manager, Fundraising Manager, Marketing Manager, One Ummah Staff.

Key Targets: 

• Plan, organise and execute at least two small fundraising events every month (such as car wash, family fun day, bazaar, BBQ, tournament etc.)
• Plan, organise and execute a small charity challenge every 4 months (such as a national bike ride or national mountain climb)
• Plan, organise and execute one large international charity challenge every year (such as European bike ride or international mountain climb)
• Secure five clothing bank locations within a 12 month time frame
• Secure live radio or TV appeals during busy campaign periods
• Organise, advertise and execute an international deployment for volunteers
• Secure and strengthen new and existing relationships with large donors
• Events and challenges to be split across key areas in London

Person Specification - E = Essential   D = Desirable

The ideal candidate will be able to demonstrate that they have the necessary administrative, professional, technical skills and experience.

Qualifications:

• Valid UK Driving License (E)
• Educated to University Level (D)

Experience:

• Proven experience working within a fundraising/marketing department (E)
• Experience working on various social media platforms (E)
• Educated to degree level, or to have equivalent relevant experience (E)
• Experience of working in the UK charity sector (D)
• Being able to work with against key performance indicators (D)

Knowledge and Skills:

• High level of numeracy, literacy and IT skills (E)
• Excellent interpersonal and communication skills (E)
• Strong understanding of international development and humanitarian work (E)
• Knowledge of Microsoft Office (E)
• A strong working knowledge of a wide range of digital and social media technologies, platforms and marketing (E)
• High level understanding of current marketing trends (E)
• Ability to work independently and collaboratively (E)
• Ability to work in and outside of an office environment to create and maintain relationships (E)
• Ability to plan, strategise, prioritise and delegate to ensure successful delivery of targets (E)
• Elements of fundraising feasibility assessment required to make informed decisions on ideas/concepts (E)
• A strong working knowledge of a wide range of digital and social media technologies, platforms and marketing (E)
• Ability to follow and execute strategies in accordance with budgets (E)
• Excellent planning and organisational skills with the ability to prioritise and manage multiple projects with overlapping timescales (E)
• A strong working knowledge of Word press software (D)
• Knowledge of Islamic financial matters i.e. Zakat, Sadaqat, Waqf (D)

Commitment:

• Commitment to One Ummah’s visions and values (E)
• Commitment to One Ummah’s ethos (E)
• Commitment to equality of opportunity and diversity (E)
• Hard working and self motivated (E)
• Understanding of the basic teachings and values of Islam (E)
• Commitment to community and social development values (E)
• Commitment to One Ummah’s policies and procedures. (E)

Retentions & Sales Officer

Closing Date: 01/06/2022

Job Title: Retentions & Sales Officer
Hours: Full Time Permanent Contract
Salary: Competitive
Location: Birmingham, UK
Responsible to: Operations Manager

One Ummah:

One Ummah is a faith-based international relief and development agency working in over fifteen countries worldwide on programmes such as water and sanitation, food, education, orphans support, healthcare, shelter, income generation and emergency disaster relief. We aim to put the true light of Islam in practice by tackling poverty, changing lives and answering the calls of those in need while bringing joy, dignity and honour back to our brothers and sisters in humanity around the world.

Job Summary:

One Ummah is recruiting for an experienced Retention Officer who will take lead on the retention and acquisition of donors. The Retentions Officer will be responsible for the overall retention plan, management and execution of activities within One Ummah. We are seeking an enthusiastic individual with sales experience who enjoys working within a target-driven, fast paced team environment.

The Retentions Officer’s objective will be to ensure high quality,  consistent, timely communication and feedback between One Ummah and its donors, partners and supporters. He/she will implement  activities to further this objective. This will involve the delivery of cross-channel, high level, impactful feedback campaigns that will drive engagement and retention for One Ummah. He/she will engage all colleagues, staff, contractors and departments to bring about effective and efficient results.

Department:

Fundraising and Marketing Department

Key Relationships:

CEO, Operations Manager (OM), Programmes Manager, Fundraising Manager and Feedback Officer.

Scope & Authority:

• Overall responsibility of the retentions management and strategy.
• Capturing failed donations.
• Effective execution of the retentions strategy as discussed and agreed by the CEO.
• Overall responsibility of sales and the acquisition of donors via telephone and email.
• Management and delivery of donor feedback for one-off programmes.
• General programmes feedback across all platforms.
• Overall responsibility of direct sales management and strategy.

Key Accountabilities:

• Analyse customer data, trends and popular funds.
• To contact donors and capture failed donations.
• Analyse and regularly review subscription drop off rates.
• Record and maintain accurate records of donor drop off and retention rates.
• Create specific data sets for the purpose of communications and targeting.
• Develop and implement a feedback strategy to retain existing donors.
• Create a timeline of feedback cycles for general one-off and monthly donors.
• Create a plan of activities to increase donor retention.
• Liaise with the programmes team to acquire media for individual data sets.
• Collate data, media and programmes reporting to create feedback packages.
• Deliver high level and effective feedback to donors in a timely manner.
• Provide feedback via email and post to donors relative to each data set.
• Find new channels to promote One Ummah and maximise the usage of cost free platforms.
• Provide generic programmes feedback across platforms, with key highlights and snapshots of events on a monthly basis.
• Provide accurate information in regards to  One Ummah products and services to ensure consistency across the organisation and its platforms.
• Provide a reliable and trustworthy donor experience.
• Liaise with high-net donors and manage relationships with them.
• Liaise with programmes and fundraising team to maintain flow of communication.
• Answer inbound/outbound calls from both new and existing donors.
• Upsell One Ummah products and services to new and existing donors.
• Carry out all aspects of the role in line with current One Ummah policies, guidelines and regulatory requirements.
• Facilitate the delivery of wider departmental and organisational goals through your role.
• Manage activities and processes within set budgets and timescales.
• Any other task as deemed appropriate by the CEO and OM within the scope of the role.

PERSON SPECIFICATION  E = Essential   D = Desirable

The ideal candidate must be able to demonstrate that they have the necessary technical skills and experience.

Qualifications:

• Valid UK Driving Licence (E)
• Educated to University Level (D)

Experience:

• Experience of working in the UK charity sector (D)
• Communicating directly with  customers/clients and providing a high quality customer service experience (E)
• Proficient in Excel and Word (E)
• Experience managing multiple tasks and ability to prioritise effectively (E)
• Working with a customer relation management system to deliver key reports and manage data (D)

Knowledge and Skills:

• Proven track record of successfully meeting sales quota over telephone (E)
• Excellent communication and interpersonal skills (E)
• Cool tempered/well mannered and able to handle rejection/objections (E)
• Experience managing a team and working effectively in a team (D)
• Quick learner (D)
• Good influencing and negotiating skills (D)
• Effective problem solver who works well under pressure (D)

Commitment:

• Commitment to One Ummah’s vision and values (E)
• Commitment to One Ummah’s ethos (E)
• Understanding of the basic teachings and values of Islam (E)
• Commitment to community and social development values (E)
• Commitment to One Ummah’s policies and procedures (E)

Marketing Manager

Closing Date: 01/06/2022

Job Description: One Ummah
Job Title: Marketing Manager
Hours: Full Time Permanent Contract
Salary: £27,000 per Annum (excluding bonuses)
Location: Birmingham, England, UK
Responsible to: Chief of Operations

Job Summary:

The Marketing Manager will have overall responsibility for the quality, consistency and strategic direction of OUC’s Marketing services. He/she will initiate, plan and manage all marketing activities and campaigns for OUC’s. This will involve the delivery of cross-channel, high profile impactful marketing campaigns that drive action and engagement with OUC. The marketing manager will need to understand emerging trends in marketing, and work to understand how these innovations can be applied to the organization’s context. He/she will engage, colleagues, staff, contractors and partners to bring about effective and efficient results.

Department:

Fundraising & Marketing Department

Key relationships:
CEO, Fundraising Manager, Staff, Contractors and OUC partners.

Scope & Authority:

• Developing and implementing strategies to increase the funding sources of OUC on and offline from a range of marketing initiatives, campaigns and activities.
• Managing the online marketing in conjunction with the OUC digital fundraising team within the agreed strategy, framework and budget.
• Managing the direct and offline marketing, this includes, initiation, planning and execution of those campaigns.
• Provide effective leadership and build strong working relationships with departments across the organisation to ensure integrated marketing plans are developed and implemented to achieve maximum impact with external audiences.
• Working across all departments and teams to ensure adequate management of existing and future marketing prospects.
• Ensuring marketing activities are implemented and managed effectively to deliver budgets, targets and income in line with the OUC strategy.
• The Head of Marketing will be responsible for recording, measuring and reporting on digital fundraising activities.
• Managing the Marketing Department budget, operating within the budgetary limits of the Department, and in accordance with OUC policies.

Key Accountabilities:

• Plan, coordinate and implement the OUC marketing strategy to achieve financial objectives in consultation and partnership with OUC’s external agencies, consultants and freelancers.
• Create a direct marketing programme of activities/campaigns as a base/foundation to implement and achieve marketing plans and goals annually.
• Develop and implement supporter journeys across direct marketing channels.
• Prepare, monitor and evaluate financial targets and expenditure for national campaigns.
• Managing the spend of a sizeable marketing budget and support annual budget planning.
• Manage the Marketing budget and participate in forecasting and budget setting processes and reviews to ensure effective use of resources for advertising and marketing campaigns.
• Responsible for the content, editorial policy and quality control of OUC’s website and SEO to optimize engagement with new and existing supporters/donors and raise funds.
• Responsible for the content, editorial process and quality control of OUC’s feedback and commination’s to donors/sponsors.
• Interact and collaborate with team members, staff and external agencies to ensure all marketing communications and fundraising activities align.
• Ensure that strategies, campaigns and activities across all departments Optimise the way OUC is viewed by the public and external stakeholders, and ensuring that our purpose and impact is relevant and understood across all owned, earned and paid channels.
• Research and identify third party ad serving platforms and opportunities in the sector.
• Ensure regular feedback is given to relevant team members, issues and concerns highlighted and remedial action is agreed and implemented.
• Facilitate the delivery of wider departmental and organisational goals through your digital fundraising network.
• To lead on the creation and development of key building blocks, processes, systems and guidelines for the Marketing department to deliver effective and sustainable growth and high-quality materials, consistent with OUC’s brand, across all departments.
• To build, develop and manage strategic partnerships with business suppliers ensuring cost-effective service, clear compliance and commitment to OUC’s values/goals.
• Where and when required, support the fundraising team with online and offline fundraising activities through a coordinated approach across various advertising platforms.
• Ensure maximum return on investment from marketing budgets.
• Organise and attend meetings and any necessary training for any digital fundraising related activities.
• Ensure that effective management and accountability procedures are in place and followed, as well as the protocol and procedures set by One Ummah
• Support SMT colleagues in resolving significant operational issues.
• Attend SMT meetings to update colleagues on Marketing and other key strategic matters, as outlined above, and to support the CEO.
• Any other task as deemed appropriate by the CEO within the scope of the role.

Person Specification - E = Essential D = Desirable

The ideal candidate will be able to demonstrate that they have the necessary management, administrative, professional, technical skills and experience.

Qualifications:

• Valid UK Driving License (E)
• Educated to University Level (D)

Experience:

• Minimum of 3 years’ experience in a management role (E)
• Proven experience working with Senior Executives. (D)
• Experience of working in the UK charity sector (E)
• Suitable accredited marketing qualification such as CIM Certificate Marketing. (E)
• Educated to degree level, or to have equivalent relevant experience (E)

Knowledge and Skills:

• High level of numeracy, literacy and IT skills (E)
• Excellent interpersonal and communication skills (E)
• Knowledge of Islamic financial matters i.e. Zakat, Sadaqat, Waqf (E)
• Strong understanding of international development and humanitarian work (E)
• Knowledge of Microsoft Office, databases and internet. (E)
• A strong working knowledge of a wide range of digital and social media technologies, platforms and marketing (E)
• High level understanding of current marketing trends (E)
• Ability to work independently and collaboratively. (E)
• Ability to work in and outside of an office environment to manage, create and maintain relationships. (E)
• Ability to plan, strategize, prioritize and delegate to ensure successful delivery of targets. (E)
• Well-developed interpersonal skills, with the ability to communicate effectively both verbally and in writing as well as build relationships with people of all backgrounds, levels and settings. (E)
• Budgeting and use of KPIs to monitor and manage financial performance.
• Elements of fundraising feasibility assessment required to make informed decisions on ideas/concepts. (E)
• A strong working knowledge of a wide range of digital and social media technologies, platforms and marketing (E)
• Ability to follow and execute strategies in accordance to budgets. (E)
• Highly organised with ability to multi-task and self-manage, while dealing with a busy work schedule. (E)
• Excellent planning and organisational skills with the ability to prioritise and manage multiple projects with overlapping timescales. (E)

Commitment:

• Commitment to One Ummah’s visions and values (E)
• Commitment to One Ummah’s ethos (E).
• Commitment to equality of opportunity and diversity (E).
• Hard working and self motivated (E).
• Understanding of the basic teachings and values of Islam (E)
• Commitment to community and social development values. (E)
• Commitment to One Ummah’s policies and procedures. (E)

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